| Question | Answer | ||
|---|---|---|---|
| How do I get a count of all my institution's e-resources including BOTH IZ and NZ-managed collections? | Log into the Alma Network Zone instance (request credentials from Mallory DeBartolo (Unlicensed) or Marcus Jun (Unlicensed) if you don't have access) and run the following analytics query (example is for Chico–replace with your own institution):
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| How do I set up SUSHI for Elsevier? | You have to fill out an Elsevier request form before you can use SUSHI:https://www.elsevier.com/__data/assets/word_doc/0003/184791/Elsevier-SUSHI-application-form.docx Here are the IP addresses you'll need to fill in: The following IPs/IP ranges must be allowed access to/from your institution. (Note that the IP ranges below are in CIDR notation.) Here is further documentation in the Ex Libris Knowledge Center: | ||
| How do I set up SUSHI for American Mathematical Society? | Use the following values:
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| How do I set up SUSHI for Silverchair-hosted vendors (e.g. AMA, ASME, Duke, GeoScienceWorld) | Log into the Sitemaster admin page and select the COUNTER reports tab. Scroll to the bottom and click on the "How do I use SUSHI to generate COUNTER reports?" link. Enter your Requestor ID, Customer ID, and password as indicated (note that the password you used to log into Sitemaster goes in the Requester Email field).
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| How do I sort by call # in an Analysis? | Add the Normalized Call Number to your analysis. Click on the menu to sort. You can hide the column using Column Properties > Column Format if you don't want to see it in your report. | ||
| I got timed out in Analytics and now it's broken. | First, remember to go back to Alma periodically and click on something to keep your Alma session active. If your session times out anyway (i.e. you get no results, you can't get back to the criteria tab, you get the endless spinning wheel or blinking dot icons), do the following:
If you closed the tab on Analytics and try to go back, and all you get is the sign-in tab, close that sign-in tab and try again–it will usually work the second time. Note: As of 12/24/2017, Ex Libris has accepted (i.e. moved to "Planned" status) the following from the Idea Exchange: "Extend time before analytics times out." | ||
| I want to turn my Analytics report into a set in Alma | As of May 2018: Alma now has the capability to create a set directly from an Analytics report. Details here.
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| I want to turn my set in Alma into an Analytics report | If you have a list of numbers (example: barcodes or MMS ID’s) from an Excel spreadsheet and you want to use them to filter an Analytics report, follow these steps (thanks to Marcus Jun for this tip):
Link to google doc with screenshots: https://docs.google.com/document/d/1hPYO08ti2U-VKsM2Ta_t3JkSo4IaXPpanlfKx6EZWu0/edit?usp=sharing | ||
| Are there usage statistics available for this resource? | Here is a non-comprehensive list of resources to tell if usage stats are available:
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| Why am I seeing electronic titles in a report in the Physical Items Subject area? | This can be a result of only selecting details from a shared dimension (e.g., Bibliographic Details) in your report. | ||
| Why do I get different results when I run the same report in Fulfillment and Physical Items? | The Fulfillment Subject Area contains information on loans in Alma; its primary key is ITEM_LOAN_ID. Reports run in Fulfillment will contain only data on loans that occurred since go-live plus limited detail on the last loan prior to migration. Items with zero loans will not appear in Fulfillment reports. The Physical Items Subject Area contains data related to items in Alma; its primary key is ITEM_ID. Reports run in Physical Items contain details about specific physical items regardless of whether those items have circulated in Alma or in legacy systems. Important: Fulfillment measures (e.g. Loans, Returns, Recalls, Renewals) reliably report only loan data after migration. Physical Items Num of Loans measures contain total loan data before and after migration. Migration note: Mapping may vary by campus, but in general Total Circulation from legacy systems mapped to Physical Items Num of Loans. Last Loan Date mapped to Physical Items Last Loan Date and Fulfillment Loan Date. In Alma, each Loan is associated with a Loan Date, but it is probable that the legacy system only retained a single Last Loan Date for mapping. Be very careful with Loan Date filters in Fulfillment Reports as filtering for dates prior to migration will result in inaccurate reports--only one loan (the one associated with the last loan date) can be reported. Which report should you use? If you need detailed fulfillment data about current processes, including Borrower or Operator details or filtering by date, use Fulfillment. If you need complete or historical loan data or items that have never circulated (e.g. for weeding), use Physical Items. | How do I get a count of all my institution's e-resources including BOTH IZ and NZ-managed collections? | Log into the Alma Network Zone instance (request credentials from Mallory DeBartolo (Unlicensed) or Marcus Jun (Unlicensed) if you don't have access) and run the following analytics query (example is for Chico–replace with your own institution):
 Bonus tip: most campuses can use Available for Group as an easier-to-remember alternative, but campuses such as Chico (CSUC) and Sacramento (CSUS) will need to use Available for Group Members so they can search on their unique campus code; if these campuses search on group name, Analytics will return results that incorrectly include similar campus codes (e.g. CSUC also returns CSUCI and CSUS also returns CSUSB and CSUSM). |
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