April 2024: Video titles and other titles matching erroneously in Primo VE records
After migrating to Primo VE, we noticed that services for ebook titles, generally from NZ collections, were matching on IZ streaming video records. Also, some IZ and NZ videos with similar titles matched, too. The “nodedupe” rule we were able to use while in Primo Back Office could not be used in Primo VE.
Many support cases were opened. Some of our cases have been resolved but w/o any understanding as to what Ex Libris did. Ex Libris is still investigating a solution.
Here are some examples:
Why this is happening:
It has to do with Uresolver/link resolver matching and the algorithm used to determine matching.
Documentation:
"If there was no search by identifier (no identifier as part of the Context Object), a search is performed by "title" only.”
From the chart, it is searching 245 $$a, b, and so. Yet, it seems to be ignoring $$b from our experience since incorrect matching occurs. Also, this matching does not seem to understand that videos do not have typical identifiers such as ISSN, ISBN, etc.
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Alma enables institutions to prevent "Fuzzy match" attempts based on title-only matches when patrons search for resources. By default, this option is disabled, and in instances that the URL had "Identifier + Author + Title" and there was no match on the "Identifier + Author", Alma tries to find a match by "Title". However, when the option is enabled, patrons no longer receive wrong search results based on title matches only. This option is controlled by the following customer parameter: avoid_fuzzy_search_resolving.
Several CSU enabled this functionality but still saw that videos and ebooks were matching on title and sharing a bib record. So, it didn’t seem to solve much.
Recommendation:
The ULMS ERM committee suggests 2 possible solutions to implement. You may also choose to do nothing until Ex Libris provides a working solution.
Option 1: If you use vendor supplied records, you may add a 020 field. For example, you might add a Kanopy number. This will stop ebook titles from appearing in streaming video records. Keep in mind, using the 020 field which is generally reserved for ISBN/ISSN is not adhering to standard cataloging rules. Also, this is probably not sustainable if you have many records in which the problem occurs. Do not use this solution for CZ records.
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Their suggestion: “Alternatively, adding identifiers if they exist would help. For titles which do not have standard identifiers, you can also try adding a dummy identifier. For example, if you add a 020 MARC field with $$ , you will see that services for portfolios from the NZ are no longer returned.”
Option 2: Add Display Logic Rules. This is what some CSU are doing.
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This hides all collections including streaming collections. Do not worry, the records for those collections still appear on their own in Primo VE.
You may also choose to refine and add specific collections:
