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FYI: CrossRef is a good source for finding which publisher “owns” the DOI and article. If a record in PrimoVE (OneSearch) has incorrect metadata and there is a DOI available, searching CrossRef will display the metadata the publisher has indexed. This can be used to report metadata issues to Ex Libris Support.
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Unable to access e-book from JSTOR EBA or ProQuest Ebook Central:
In most cases, when a user see the message that the library does not have access to the ebook from either JSTOR EBA or ProQuest Ebook Central, it means that the e-book is no longer available from the vendor or the ebook is not included in our subscription. The vendor does not send separate files to Ex Libris Content so the collections include ebooks we may not be able to access. Report the ebook to Jessica Hartwigsen, requesting the ebook be removed.
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