...
To be effective at tracking lost items, you will want to add the Lost Item Borrowing and Lending sets. These sets have been added to the Sets wiki page: Sets
...
The Lost Item workflow will add a $90 fee to the patrons patron's record automatically when the item is overdue longer than 14 days. This fee is designed to encourage the patron to return the book instead of actually paying the fee. Staff are recommended to work with the patron to lower the fee to the actual cost of the book if the item is indeed lost. Messaging to the patron asking them to speak with staff about the fine can be added to the Ful Overdue And Lost Loan Letter email and Query Patron Letter emails.
...