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When in doubt, you may also email eresourceshelp@calstateeresourcehelp@lists.calstate.edu directly and we will help you identify the best course of action and/or will help escalate your existing case!
The eresourceshelp@calstate eresourcehelp@lists.calstate.edu email reaches 3 people at the Chancellor’s Office, all of whom have various roles in the acquisition or management of Shared E-Resources: i) Jessica Hartwigsen, the Electronic Resources Manager, ii) Kirstie Genzel, the Systemwide Digital Library Content (SDLC) Program Manager, and iii) Ying Liu, Library Services Specialist in SDLC.
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