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After selecting Enrich from Global Index you will see a screen with the current information being searched in the Global Index for the request. Click the blue search text to edit the search. Some of the information in the search may be specific to the record currently being used to request the item. Since we want to use a different record for the same item we can delete some information that may not be listed in every record. Hover over a search item you want to delete and click X and Search.

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You may want to remove multiple lines that some catalogers may not add to a record. Subtitles like the one listed above are also sometimes absent in a record, so they can be removed. In this example I only kept the Title and Author fields, and changed the title from “Ariadne: A Novel” to simply “Ariadne.”

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Results matching the new search will now appear. Check the box next to a As of the November 2023 update, clicking the record will show what libraries have a book attached to that record and if it is Available, Requestable, or just in the Directory. In the below example we can see that this record is held CSU San Bernardino and it is Available and Requestable.

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Check the Checkbox for the record you want to try use and then click select.

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Select. This will populate Information from the new record will now be added to the Rapido request. At this stage it is recommended to remove the ISBN from items with multiple ISBNs to get the broadest access to results on the record. Click Recalculate Partner to try this send the request to the new record. A few things may happen at the next step.

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Successfully Attached to a Rapido Partner

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If the request still appears in the Awaiting Request Mediation set the selected record did not have any Rapido partners with an available copy. Click the ellipses (…) and Enrich from Global Index to try a different record until a Rapido partner is found or you feel all potential partners have been exhausted. This should happen less frequently after the November update.

Push to ILLiad

Once you feel no Rapido partners are able to fill the request it is time to try partners outside of Rapido. Add the label you configured as the escape label in the Borrowing Mediation Rule and refresh the page. The request should be sent to ILLiad.

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