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The Enrich from Global Index workflow uses a Borrowing Mediation Rule to stop requests from automatically going to ILLiad so they can be processed in Rapido first. To add the Borrowing Mediation Rule go to Configuration → Resource Sharing → Rapido Rules → Borrowing Mediation Rules. Select Add Rule to make the Borrowing Mediation Rule. The rule uses the following settings:
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Borrowing Mediation Rule Editor
Name: Enrich from Global Index Rule
Description: Stops requests from automatically going to ILLiad so another record can be used.
Input Parameters:
Name | Operator | Value |
|---|---|---|
Partner | In List | (Your ILLiad as Last Resort Partner) |
Labels | Not In List | ILLiad (or Approved) |
Output Parameters
Labels: Find_PartnerEnrich
Action: (Leave Blank)
This rule will stop all requests trying to go to ILLiad as the Partner of Last Resort so staff can attach them to a different Global Index record to request from additional Rapido partners first. If the request still cannot be filled, it can be pushed to ILLiad by adding the escape parameter label. Most libraries are using an ILLiad label, but any label works as long as you add it to the Borrowing Mediation Rule under Labels → Not In List.
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The Borrowing Mediation Rule will now stop requests trying to go to ILLiad for mediation. These requests will appear in your Awaiting Request Mediation set and will have the Find_Partner Enrich label from the Borrowing Mediation Rule Output Parameters and they will be at the Ready to be Sent status.
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