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Now that the patron knows they are being chargecharged, click the ellipses () for the request and select Lost.

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After you click lost, a pop up will appear where you can add a note for the Lending Library. Add the note and click Send. The request will then have the Lost Communicated status and will appear in the Lost Communicated Set. The patron will also be charge charged the $90 lost item fee but will not be automatically alerted by email. Staff will likely only use this workflow if a patron tells them the book was lost before the item is due, which may rarely or never happen.

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