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Start here:  Ex Libris Product Documentation Managing COUNTER-Compliant Usage Data

Also refer to: COUNTER SUSHI | Project Counter and Section 8.0 SUSHI for Automated Report Harvesting | Project Counter

SUSHI Logins (request access through site)

Additional Guidance | Tips and Tricks for Specific Vendors

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How do I know if there are usage statistics available for a specific resource?

It is best to contact the vendor and ask if they provide any COUNTER reports. To be COUNTER-compliant, vendors need to be providing COUNTER 5 reports but a few may still be providing COUNTER 4 reports.

There Below are also some of the lists of vendors that try to show which vendors provide COUNTER 5 reports and whether /or SUSHI API can be used to harvest those reports but these lists may not have but again the latest information on a vendor will be available from the vendor.

How do I set up SUSHI for Elsevier (Science Direct, Scopus, Engineering Village)?

You have to fill out an Elsevier request form before you can use SUSHI:https://www.elsevier.com/__data/assets/word_doc/0003/184791/Elsevier-SUSHI-application-form.docx 
Here's a guide that explains in more detail: https://www.elsevier.com/__data/assets/pdf_file/0006/184776/how_to_use_elsevier_sushi.pdf 

Send the completed form to Elsevier (click the email link at https://service.elsevier.com/app/home/supporthub/admin-tool/ or https://www.elsevier.com/solutions/sciencedirect/support)

Here are the IP addresses you'll need to fill in:

The following IPs/IP ranges must be allowed access to/from your institution. (Note that the IP ranges below are in CIDR notation.) 
In the U.S.A. (refers to the Ex Libris Chicago data center): 
66.151.7.40/29 [66.151.7.40-47] 
66.151.7.128/26 [66.151.7.128-191] 
66.151.7.192/28 [66.151.7.192-207] 
66.151.7.224/30 [66.151.7.224-227] 
66.151.7.236 
66.151.14.129 
74.217.12.128/27 [74.217.12.128-159] 
64.74.237.221 
64.74.237.229 
64.74.237.232/31 [64.74.237.232-233] 

Here is further documentation in the Ex Libris Knowledge Center:

https://knowledge.exlibrisgroup.com/Alma/Implementation_and_Migration/Implementation_Guides/03Technical_Requirements_for_Alma_and_Discovery_Implementation#Alma_IP_RangeRefer to the SUSHI section of Usage Reports - Librarians | Elsevier. It includes a link to an application form which Elsevier requires to request SUSHI services from Elsevier. The application may require Alma Platform IP Range (for Ex Libris Chicago and Seattle data centers) which can be found here: Technical Requirements for Alma and Discovery Implementation - Ex Libris Knowledge Center (exlibrisgroup.com)

How do I set up SUSHI for Engineering Village if I already did it for ScienceDirect?

Open a support ticket with Elsevier.  Let them know you've already set up other services and need to add Engineering Village.  They will do the set-up on the back end and give you the correct URL and account number to set up SUSHI harvesting for Alma.

Click on the email link at https://service.elsevier.com/app/home/supporthub/admin-tool/ or https://www.elsevier.com/solutions/sciencedirect/support

How do I set up SUSHI for American Mathematical Society?

Use the following values:

  • SUSHI Account: American Mathematical Society
  • Vendor URL (Books & Journals): http://<username>:<password>@www.ams.org/SushiService/BookAndJournalStats
    • Important: Replace the hyphen in your username with an asterisk (e.g. "CAPOSU-934" needs to be entered as "CAPOSU*934")
  • Vendor URL (MathSciNet): https://<username>:<password>@www.ams.org/SushiService/MathSciNetStats  ← URL updated 2/6/2019
    • Important: Replace the hyphen in your username with an asterisk (e.g. "CAPOSU-934" needs to be entered as "CAPOSU*934")
    • Also important: Note that the URL for MathSciNet stats is secure (HTTPS). The non-secure (HTTP) version will not work.
  • Requester ID: Put your password here
  • Customer ID: Put your username here, again replacing the hyphen with an asterisk
  • User Name: Put your username here, again replacing the hyphen with an asterisk
  • Password: Put your password here
  • Report Type: Choose JR1 for AMS journals and DB1 for MathSciNet
  • Counter Release: R4
  • All other fields may be left blank

How do I set up SUSHI for Silverchair-hosted vendors (e.g. AMA, ASME, Duke, GeoScienceWorld)

Log into the Sitemaster admin page and select the COUNTER reports tab.  Scroll to the bottom and click on the "How do I use SUSHI to generate COUNTER reports?" link.  Enter your Requestor ID, Customer ID, and password as indicated (note that the password you used to log into Sitemaster goes in the Requester Email field).

  • Note 1:  Your Sitemaster password can apparently change or expire without notice, and you must contact support in order to reset it.  If your password is no longer valid, your SUSHI harvests will fail.
  • Note 2:  Alma sometimes "sticks" when updating SUSHI account information.  You may need to try more than once and/or log out and back into Alma to retain the changes.  If SUSHI harvests still give an error after updating account information, use Test Connection with Response to see what information Alma is actually sending to the vendor.

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